Privacy Policy

At Accent Aura Furniture Store (accentsfurniture.com), we believe that elegance should extend to every aspect of your experience with us, including how we handle your personal information. Just as we craft our furniture with care, precision, and a commitment to modern functionality, we approach your privacy with the same level of sophistication and respect.

This Privacy Policy outlines the types of information we collect from our global community of discerning homeowners and design enthusiasts, how we use it, and the rights you have concerning your data. By visiting our website and using our services, you agree to the practices described in this policy.

1. Information We Collect

To provide you with a seamless and secure shopping experience, from browsing our Accent Chairs to finalizing your order for a Dining Table Set, we collect information that you provide directly to us, as well as data collected automatically:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details (processed securely via our partners).
• Transaction Information: Details about purchases you make, including products (e.g., Bed Frames, Barstools), payment method, and transaction history.
• Technical and Usage Data: IP address, browser type, device information, pages visited, and how you interact with our website, collected through cookies and similar technologies.
• Communication Data: Records of correspondence if you contact our customer service team at [email protected].

2. How We Use Your Information

Your data allows us to deliver the elegant and functional service you expect. We use it for purposes including:

• Processing orders and delivering products to your doorstep, whether you’re in London or Tokyo.
• Providing customer support and responding to your inquiries.
• Improving our website, product offerings, and your overall shopping experience.
• Sending promotional communications, if you have opted in, about new collections like Accent Tables or Baker’s Racks.
• Detecting and preventing fraud, ensuring the security of all transactions.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information. We may share data with third parties only in the following circumstances:

• Service Providers: Trusted partners who assist in payment processing (e.g., Visa, MasterCard, JCB, PayPal), shipping, and website operation, under strict confidentiality agreements.
• Legal Compliance: If required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where customer information may be transferred as a business asset.

4. Data Storage and Security

Your personal and financial data is protected with high-level encryption and security protocols, mirroring the same care we put into crafting our furniture. Data is stored on secure servers, and we implement industry-standard measures to safeguard against unauthorized access, alteration, or disclosure.

While we serve customers globally (excluding certain remote areas), data may be processed and stored in the United States or other locations where our service providers operate, always in compliance with applicable privacy laws.

5. Your Rights

As a valued customer, you have rights regarding your personal information, including:

• Access and Correction: You can review and update your personal information through your account settings or by contacting us.
• Data Deletion: Request deletion of your data, subject to legal obligations.
• Marketing Preferences: Opt-out of marketing communications at any time by using the unsubscribe link in our emails.
• Objection and Restriction: Object to certain uses of your data or request restrictions on processing.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, analyze trends, and personalize your experience—whether you’re exploring Accent Furniture or reading about our secure payment methods. You can manage cookie preferences through your browser settings, though this may affect website functionality.

7. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.