Term and Conditions

1. Acceptance of Terms

By accessing and using the Accent Aura Furniture Store website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these terms
• Not use our website in any way that could damage, disable, or impair the site
• Not attempt to gain unauthorized access to any portion of the website

3. Products and Services Description

Accent Aura Furniture Store specializes in elegant home furnishings including:

• Accent & Coffee Tables
• Accent Chairs and Furniture
• Baker’s Racks & Bar Carts
• Barstools and Counter Stools
• Bed Frames and Headboards
• Bedroom Furniture and Benches
• Bookshelves, Cabinets & Chests
• Dining Furniture, Chairs, and Tables
• Entryway Furniture

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the color, texture, or detail of our furniture.

4. Order and Payment Terms

Order Processing:

All orders are subject to availability and acceptance. We reserve the right to refuse any order for any reason. Order processing typically takes 1-2 business days before shipment.

Payment Methods:

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing:

All prices are shown in US Dollars. We reserve the right to adjust prices at any time, but price changes will not affect orders that have already been confirmed.

5. Shipping Information

We ship to most regions globally, excluding Asia and certain remote areas.

Shipping Options:

• Standard Shipping: Shipped via DHL or FedEx. Delivery within 10-15 business days after shipment. A flat fee of $12.95 applies.
• Free Shipping: Available on orders over $50, shipped via EMS. Delivery within 15-25 business days after shipment.

You will receive a tracking notification once your order is shipped. Delivery times are estimates and not guaranteed, as they may be affected by factors beyond our control.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. You may return most items for a full refund or exchange within 15 days of receipt.

Non-Returnable Items:

For quality and hygiene reasons, the following items cannot be returned or exchanged:

• Dining Chair Cushions & Pads
• Bed Frames and Headboards that have been assembled or removed from original packaging
• Custom-order or specially fabricated items

Return Conditions:

All items must be returned unused, unassembled, and in their original packaging with all tags attached.

Return Process:

1. Contact our customer service at [email protected] within 15 days of receipt
2. Include your order number and reason for return
3. Our team will provide a Return Merchandise Authorization (RMA) number and instructions
4. Repackage the item with the RMA number clearly marked on the box
5. Ship the item back using a tracked method (return shipping costs are customer’s responsibility unless item was damaged)

Refunds:

Refunds are issued to the original payment method:

• Credit card refunds: Processed within 5-7 business days after return approval
• PayPal refunds: Processed within 3-5 business days after return approval

Original shipping fees are non-refundable, except for damaged items or our error.

Exchanges:

For exchanges, we will issue store credit for the returned item’s value. Exchanges processed within 30 days of original purchase will honor the current price of the new item.

Damaged Items:

If your item arrives damaged, contact us within 48 hours of delivery for replacement or repair at no additional cost.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Accent Aura Furniture Store or our suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

8. Limitation of Liability

Accent Aura Furniture Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website. Our total liability for any claim related to your use of the website or products shall not exceed the purchase price of the product in question.

9. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and protect your information.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

12. Contact Information

Thank you for choosing Accent Aura Furniture Store. We appreciate the opportunity to help you create a home that reflects your unique elegance.